Shipping Policy – Jacob Trudaine Galleries

At Jacob Trudaine Galleries, every piece is handled with care and consideration. Whether you're acquiring a framed 19th-century print or a rare collector’s piece, we ensure your artwork arrives securely and safely.

Packaging & Handling

Each item is professionally packaged using archival-grade, high-quality materials. Fragile or oversized works may be custom-crated to ensure maximum protection.

Handling time is typically 2 to 5 business days, depending on the size and complexity of the artwork.

Domestic Shipping (United States)

We ship throughout the U.S. via trusted carriers such as UPS, FedEx, and USPS. Delivery times vary based on your location and selected shipping method, usually ranging between 3 to 7 business days after dispatch.

International Shipping

International shipping is available upon request. Shipping fees, customs duties, and import taxes (if applicable) are the responsibility of the buyer.

Please contact us before purchasing for an accurate international shipping quote tailored to your destination and the nature of the piece.

Local Pickup (NY/NJ area)

We offer local pickup by appointment from our tri-state area location. Select “Local Pickup” at checkout or contact us directly to schedule.

Insurance & Tracking

All shipments are fully insured and include tracking. Once your item is shipped, you will receive a tracking number. In the unlikely event of damage during transit, please contact us within 48 hours of delivery and retain all original packaging materials.

Special Handling

Due to the delicate nature of antique frames or glass-covered pieces, some artworks may require white glove delivery or professional art handling. We will notify you in advance if your purchase qualifies for specialized shipping options.

Return Policy – Jacob Trudaine Galleries

At Jacob Trudaine Galleries, we take great pride in the authenticity, condition, and quality of every piece we offer. Each item is described and photographed with care to ensure full transparency. As such, we encourage all buyers to review listings carefully and reach out with any questions prior to purchase.

All Sales Are Final

Due to the nature of antique and vintage artworks, all sales are considered final. We do not accept returns, exchanges, or cancellations once an item has shipped.

Exceptions – Damaged Items

In the rare event that your artwork arrives damaged:

  • Contact us within 48 hours of delivery.

  • Retain all original packaging materials.

  • Provide clear photos of the item and packaging for insurance purposes.

We will work with you to file an insurance claim or, if possible, offer a suitable resolution on a case-by-case basis.

Questions Before Purchase?

We’re here to help. Please don’t hesitate to contact us with any questions, requests for additional images, or condition reports before completing your purchase.

Our goal is to ensure that every client is confident and delighted with their acquisition.